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How to Lead Employee Resource Groups

The role of the employee resource groups (ERG) has become more critical to organizational success in the past decade. Focused and skilled leadership is the primary ingredient for successful ERGs.  However, even if the ERG leader has supervisor or manager experience, motivating, directing, and obtaining optimal productivity from a volunteer group is very different than managing a group of employees. This interactive workshop will give ERG leaders strategies and best practices for maximizing their ERG team’s engagement as well as productivity. Participants will gain innovative ideas for how to promote and sell their ERGs mission and value to the organization.  Participants will learn how to improve their briefing techniques by using simplified but powerful models. Participants will gain an enhanced understanding of the critical elements of ERG and the importance of metrics and measurements. Additionally, participants with learn problem-solving techniques. Upon completion of this course, participants will be able to expand and elevate their ERGs for optimal effectiveness. Each participant will be administered a Leadership Style assessment before the class to gain valuable insights on how to maximize their leadership behavior. A comprehensive workbook and certificate are included.

Course Topics Include:

  • Overcoming team dysfunctions
  • Effective charters and a clear mission statement

  • Leading volunteers versus employees

  • Brainstorming techniques to increase innovation and creativity

  • How to keep ERG members engaged and productive

  • Preparing an impactful and concise high-level briefing

  • Problem-solving techniques

  • Creating a communication plan

  • Linking metrics with strategic planning

  • Planning listening sessions

3-Days, 10:00 a.m. – 3:00 p.m. E.S.T. each day

Must have completed the Employee Resource Groups Course.

Standard rate:
  $550.00 per participant

(Certificate provided after successful completion of all sessions)

Virtual training:
Details sent via email to all registered participants the day before the beginning of each session.


June 7-9, 2022 10:00 a.m. – 3:00 p.m. ET | Virtual | l | CLOSED

September 13-15, 2022 10:00a.m. – 3:00 p.m. ET | Virtual |   CLOSED