Facilitators
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Oliver C. Allen, Jr., Founder & CEO
Oliver, a retired Army veteran, is a renowned national speaker with more than 25 years of dynamic leadership and training experience. He has served in numerous senior leadership positions with the federal government and military. He also serves as an adjunct faculty member with the University of Phoenix focusing on advanced career development and management.
He's been recognized for his expertise in equal employment opportunity program development, leadership, diversity, and human capital management. Oliver received the Medal for Civilian Service as well as the US Army Meritorious Service Medal. Oliver received the Medal for Civilian Service, the US Army Meritorious Service Medal and is the recipient of the Attorney General's Award for Equal Employment Opportunity and the Justice Management Division's Leadership Collaboration Award from the Department of Justice. |
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Oliver engages his audiences with storytelling, simulated exercises, gamification, and life experiences when presenting at national conferences and workshops. With his keen sense of humor and consciousness of today's and tomorrow's millennial workforce, he energizes his audiences to help them better understand themselves as well as their potential, igniting interactive discussions.
Oliver received his Associate in Science degree from Northern Virginia Community College, a Bachelor of Science in Business Administration from Strayer College, and a Master of Science in Administration of Human Resources from Central Michigan University. He is a certified Myers-Briggs indicator and instructor and a certified facilitator for the Skills Deployment Inventory. He is also a member of the Equal Employment Opportunity and Civil Rights Council and the Association of the United States Army.
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Chrystal R. Young
Chrystal’s civil service career spanned more than 35 years prior to her recent retirement. During her tenure, she held numerous leadership positions in federal agencies’ EEO complaint management and adjudication programs. She enjoyed the challenges and opportunities of working in some of the largest federal agencies’ EEO programs to include the Department of Homeland Security, Department of Justice (legacy INS), Department of the Navy, and Department of the Army. She is currently a facilitator/consultant with Training and Development Strategies, LLC.
As a leading practitioner, Chrystal provides in-depth knowledge of every facet of the federal EEO complaint process from intake to adjudication. She created agencywide EEO complaint processing programs and capitalized on her expertise to lead, streamline, and maximize the effectiveness of existing programs. Customer service remains her driving force and she continues to enjoy delivering EEO training and consulting services. Her goal is to directly influence change by enhancing managers’ and employees’ understanding of their employment rights and responsibilities under the law.
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Chrystal provides EEO training to a multitude of diverse audiences and at national conferences to include the Equal Employment Opportunity Commission’s annual EXCEL Conference. Her educational background in Criminal Justice, Sociology, and Business Administration have served to enhance her connection with a variety of people at all levels, and it is the diversity of people that most inspires her, professionally and personally. She is noted for the successful development and implementation of EEO programs at the U.S. Immigration and Customs Enforcement's Headquarters EEO Servicing Unit and the Transportation Security Administration’s Formal EEO Complaint Division.
Chrystal is the proud recipient of several distinguished commendations that represent a stellar career of service. She is the recipient of the Department of the Army, Achievement Medal for Civilian Service; Service Awards for her role as Acting Deputy Officer, in the Department of Homeland Security, Office for Civil Rights and Civil Liberties and for eliminating a backlog of 500+ complaints pending adjudication. She is a certified trainer in Prevention of Sexual Harassment and the EEO Counselor Course. She is a member of the American Management Association and Society for Human Resources Management.
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Rosyln D. Brown
Before retiring from the government, Roslyn Brown was the Director Intelligence Community EEO and Diversity Outreach for the Office of the Director of National Intelligence (ODNI). Roslyn’s federal civil rights career spans over 30 years starting at the U.S. Equal Employment Opportunity Commission (EEOC) as an investigator of individual and systemic classwide complaints. Currently Roslyn travels nationwide as a senior consultant and trainer with an expertise in civil rights, alternate dispute resolution, diversity management, and program development.
Roslyn has a Master in Public Administration Degree from George Washington University, and has been a certified Mediator for the District of Columbia since 1992, and attended Harvard University’s Program on Negotiations. In 1999, she was one of the co-architects of the Department of the Treasury’s Shared Neutrals Program that has averaged a Treasury-wide resolution rate of 80% on EEO and workplace dispute issues each year since its founding. While at the IRS, she developed a “Guide to Well-Written Settlement Agreements” for IRS mediators that found a wider audience Treasurywide, and has been in demand as a training tool at other federal and national conferences. In 2010, her book, Executing Enforceable Settlement Agreements: A Guide for Federal Agencies, was published by LRP Publications.
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Additionally—capitalizing on her subject-matter expertise—she had three (3) articles published over the years:
• “Affirmative Employment and Diversity” in The Public Manager magazine in 1995;
• “Think Win-Win” in The New Millennium Treasury Reinvention Magazine in 1999; and
• “Meeting Change Head On” in the IRS Leaders Digest in 2001.
In addition to being a published author, Roslyn is an experienced trainer, and has been an invited speaker at several national forums including, but not limited to: the annual HR&EEO in the Federal Workplace Conference (2010-2015); the annual Federal Dispute Resolution Conference (2001-present); the National Organization of Black Law Enforcement Executives Conference (2009, 1998); EEOC’s EXCEL Employment Law Conference (2004, 2006); Blacks in Government Conference (2005); the Center for Disease Control’s ADR Conference (2004); the Public Administration Forum (2001); and she has been a Guest Speaker several times on “Fed Talk” Radio broadcast www.federalnewsradio.com . Her presentation topics include, but are not limited to: retaliation in the workplace; management accountability in EEO matters; the No FEAR Act; EEO Counselor Basic training and EEO Counselor/Investigator Refresher training; TeleADR--a guide to conducting mediations by phone; writing enforceable settlement agreements; workplace dispute prevention strategies; effective mediation strategies; workplace teambuilding and communication techniques; management strategies for avoiding EEO liability; and the impact of implicit bias in employment decisions and in the workplace.
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Anthony A. Harris
Prior to joining Training and Development Strategies, LLC, as a Senior Consultant and Facilitator, Mr. Harris worked as a journalist and as a human resources professional. He retired at the end of 2017 from Bloomberg BNA, a news organization located in Arlington, VA, after more than 40 years of service.
Mr. Harris started as a proofreader with the news company, which was formerly The Bureau of National Affairs, Inc. (Bloomberg LLP acquired BNA in 2011). Mr. Harris moved into a reporter position in 1979, and became a managing editor of two publications in 1987. Mr. Harris moved from the editorial side of BNA to the human resources department in 1993. In Human Resources, Mr. Harris’ varied titles include Diversity Manager, Employee Relations Manager, and Director of Employment. Mr. Harris has conducted training sessions on diversity, EEO/OFCCP compliance, and the hiring process for managers at BNA. He has addressed several organizations, including the Equal Employment Opportunity Commission and the Army Materiel Command. Mr. Harris returned to the editorial side of Bloomberg BNA in 2009, where he managed publications focused on human resources issues.
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Mr. Harris holds a Bachelor of Science degree in Journalism from the University of Maryland, College Park (1977) and a Master of Science in Business degree from Johns Hopkins University (1999). Mr. Harris attended the Johns Hopkins Leadership Development Program for Minority Managers in 1997.
An active member in his community, Mr. Harris is a past president of the Pi Upsilon Lambda Chapter of Alpha Phi Alpha Fraternity, Inc., and he served four years as president of the Pi Upsilon Lambda Charitable Foundation, the charitable arm of the chapter. He served two years as chairman of the education committee for the fraternity’s eastern region, and as vice-chairman for youth activities during the fraternity’s centennial convention in 2006.
Mr. Harris resides in Lanham, Md., with his wife of 37 years, Lorraine. He and Lorraine have two children, Carmen and Kenneth.
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Lorraine R. Burnett-Hill
Before joining the Training and Development Strategies team as a consultant and facilitator, Lorraine served as the Command Deputy Equal Employment Opportunity Officer at the Department of the Navy, Deputy Chief of Naval Operations (N1)(Manpower, Personnel, Training, and Education-MPTE); responsible for managing MPTE’s EEO and Diversity Programs. Provided advisory opinions on administrative procedures and processes, wrote and published organizational and managerial policy for mitigating Federal complaints of employment discrimination; provided technical assistance, and designed training and program operating procedures consistent with Department of Navy and EEOC guidelines, which included monitoring the domain’s EEO and Affirmative Employment Programs, interpreting Civil Rights Laws, Federal equal employment opportunity (EEO) and personnel rules and regulations, Executive Orders, and Judicial decisions assuring equity of equality throughout the MPTE enterprise.
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Lorraine completed 33 years of Federal Civilian and Active Duty (U.S. Army) service as a senior leader, trainer, manager, supervisor, and director. She served her country in several military conflicts, including Desert Shield/ Desert Storm and Kuwait/Iraqi Freedom, and graduated and instructed at the U.S. Army Drill Sergeant School.
Lorraine retired from the U.S. Army in 2007. She served as a civil servant in Equal Employment Opportunity Programs, which included the following assignments: EEO Special Emphasis Program Manager/EEO Specialist, West Point Academy, New York, EEO Director, Scott Air Force Base, IL, and Equal Employment Manager/Supervisor, Bureau of Medicine and Surgery, San Diego, CA.
Lorraine, a lifelong learner, earned a Baccalaureates Degree in Business Administration from Saint Leo University, Atlanta, Georgia, a Master of Management degree in Human Resources from Phoenix University, and a Certificate of Mastery in Diversity and Inclusion from The Institute of Federal Leadership in Diversity and Inclusion.
Lorraine is married to Larry and has two adult sons (Jerry and Justin) and one furry baby (Cashew).
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